Through the Immigrant and Refugee Services Division, Catholic Charities Community Services is a
leading provider of quality immigration legal assistance in New York City and the Lower Hudson Valley.
The Migration Assistant will join CCCS as part of the Immigration Legal Programs administrative and
operations team supporting statewide initiatives providing community-focused legal assistance and pr
bono placement as well as direct representation in in isolated and underserved communities across the
Lower Hudson Valley and New York City. Under the supervision of the Director of Operations, the Pro
Bono Migration Assistant supports operational and case management needs, including scheduling clients
for legal clinics, data entry and management into various tracking systems for case referrals, case
matching, placements and outcomes; facilitating meetings and follow up for prospective clients of the Pro
Bono Project; service event materials preparation and event coordination, including reserving requisite.
space, scheduling clients based on capacity, case file maintenance and administrative follow up on
routine types of immigration matters.
Essential Duties and Responsibilities:
▪ Responsible for the administrative needs of the program, including data and document
maintenance as it relates to the compliance needs of the project's contractual obligations.
▪ Maintain tracking systems, including assessment results, for external and internal case referrals.
▪ Assist with data driven research relating to new and prospective Special Projects initiatives.
▪ Providing information to the public on office services (including intake/consultation days, the
Immigration Hotlines, and parish outreach).
▪ Answering and routing telephone calls.
▪ Scheduling, confirming, and canceling appointments for staff.
▪ Assisting with the coordination of volunteers and clinical programming.
▪ Using client management database (LawLogix) to register, maintain, and update client records,
and to record deadlines and all correspondence received for or from clients.
▪ Using LLX and other databases to track data and metrics in concordance with current contract
and internal reporting requirements, as well as assist with generating reports.
▪ Processing program forms, including office intake forms and grant specific form
▪ Create and maintain physical and electronic files, including managing correspondence with
clients and documenting correspondence with immigration and other agencies.
▪ Ensuring client files are organized in cabinets, as delineated by internal case file standards for
client services and contract-based audits.
▪ Retrieving and returning files to cabinet as needed.
▪ Under the supervision and training of Staff Attorneys, interpret during secondary evaluation
meetings for referred clients, and pre-screen their relevant family members associated with a
referred client ' s case and draft secondary evaluation intake memos.
▪ Assist clients receiving direct representation services to obtain documents necessary to apply for
relief, and follow up with clients via phone, mail, and e-mail.
▪ Providing clerical support to the Staff Attorneys - including filing, photocopying, and mailing,
maintaining physical files and updating digital case notes for clients, and assisting as needed with
supporting documentation and application preparation.
▪ Other job-related duties as assigned.
This is a full-time non-exempt hourly position based on a 35-hour work week paying between $27.47 per hour
Education and/or experience required:
• Bachelor’s degree in related field, or equivalent professional training related to this position.
Skills, Licenses and/or competencies required:
• Bilingual: English plus Spanish.
• Ability to manage high-volume communication and priorities for a fast-paced project.
• Ability and experience working with diverse individuals and communities.
• Excellent interpersonal and organizational skills.