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Case Manager

Location: Poughkeepsie, NY, United States
Job Type: full-time
Date Posted:
Salary Range: 23.00 - 23.00 USD Annually

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Summary: Provides direct case management services through advocacy, crisis intervention services, individual and group case management.
Essential Duties and Responsibilities:
  • Provides all intake and referral functions for community members looking for services.  Includes walk-ins, phone enquiries, family members, parishes, other agencies etc.
  • Supports receptionist and admin volunteers in providing information regarding services.
  • Conducts thorough needs assessment and develops action plan accordingly (limited intervention, referral, short / longer term case management, retention services.)
  • Provides crisis intervention to individuals and families facing emergencies, delivered at both on site and off site locations.
  • Develops service plans and conducts psychosocial assessments for individuals and families engaged in case management.
  • Works as advocate / partner for clients to access benefits, receive financial assistance, food, employment services, medical, mental health services, substance abuse services.
  • Maintains current and accurate documentation of services provided.
  • Conducts outreach throughout the county.
  • Acts as ambassador for ALL CCCSDC programs and services at trainings, forums, meetings etc.
  • Ensures case outcomes reflect sustainability through 30 or 60 day follow up.
  • Facilitates / assists facilitate educational and support groups.
  • Stays current on available resources, trends and interventions.
  • Prepares comprehensive case management report monthly.
Position Type and Expected Hours of Work:  This is a full time position 9.00am to 5.00pm, Monday through Friday.  Occasional evening and weekend hours as needed.
Working Conditions and Physical Demands:
Ability to remain stationary at a work station and use a computer. 
Must be able to visit clients at their home or other off site locations.               
Qualifications:  Bachelor level with at least two years of experience in a social service, health care or similar field.
Skills, licenses and / or competencies: 
  • Bi- lingual a plus.
  • Access to a car, valid driver’s license.
  • Excellent interpersonal, organizational, writing and telephone skills. 
  • Proficiency with MS Office suite, especially Excel and Outlook.
  • Ability to work well independently as well as part of a team.
  • Ability to engage with, and assist, individuals in crisis.
  • Must be comfortable serving low income, disenfranchised and / or homeless populations of all religions, in a way consistent with CCCSDC culture.