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Program Assistant Friends of Seniors

Location: Poughkeepsie, NY, United States
Job Type: full-time
Date Posted:
Salary Range: 20.88 - 23.00 USD Hourly

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Description

Summary:
Provides support as directed for all FOS programs and services. Includes coordination of volunteers for transportation to non-emergency medical appointments; assistance with grocery shopping; visiting/keeping company with isolated, lonely seniors; telephone reassurance; respite for primary caregivers; referrals to other agencies and/or organizations.

Essential Duties and Responsibilities:

  • Provides outreach as assigned throughout the county. 
  • Acts as ambassador for ALL CCCSDC programs and services at trainings, forums, meetings etc.
  • Stays current on available resources for seniors, trends, and interventions. 
  • Helps recruit, engage, train, and maintain all documentation for volunteers. 
  • Ensures all safety protocols are communicated  and followed.
  • Assists with screening potential new clients for services.
  • Maintains current and accurate documentation of services provided, including at least daily updates in AssistedRides.
  • Matches volunteers and schedules transportation. 
  • Matches volunteers and schedules in-house support (shopping, visiting, respite, telephone re­ assurance.
  • Provides admin office oversight - processes mail daily, maintains spreadsheets of cancelled appointments, creates supplies orders, sets up a client Birthday card list quarterly.
  • Assists with mailings - "Welcome" letters and rules for clients, applications and volunteer materials, donor acknowledgements, fundraiser "Asks" etc.
  • Provides ongoing direct services by driving clients to appointments as scheduled.
  • Other tasks as directed to ensure FOS excels.

This is a non-exempt, hourly position. The hourly pay range is: $20.88 - 23.00.

Position Type and Expected Hours of Work: This is a full-time position 9.00am to 5.00pm, Monday through Friday.  On call evening and weekend hours as needed. 

Working Conditions and Physical Demands:

  • Ability to remain stationary at a workstation and use a computer.
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  • Must be able to  meet clients at their home or other off-site locations (e.g. Drs offices, hospitals,  clinics.)
Qualifications:
  • High school diploma.
  • Experience in social service, health care or similar field a plus.

Skills, licenses and/ or competencies:

  • Bi- lingual a plus.
  • Access to a car, valid driver's license required.
  • Excellent interpersonal, organizational, writing and telephone skills. Proficiency with MS Office suite, especially Excel and Outlook.
  • Ability to maintain client databases - including Assisted Rides program. Ability to work well independently as well as part of a team.
  • Ability to engage with, and assist, individuals in crisis.
  • Must be comfortable serving low income, disenfranchised and/ or homeless populations and seniors of all religions, in a way consistent with CCCSDC culture.





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