Work Readiness Manager
Location: New York, NY, United States
Job Type: full-time
Date Posted:
Salary Range: 19.00 - 20.00 USD Hourly
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Description
Location: 443 W 135th St New York, NY 10031
Summary: Alianza Youth Services is a non-profit division of Catholic Charities that strives to strengthen academic achievement, health & wellness, artistic expression, and employment access to young people. Our goal is to provide youth between the ages of 14 — 21 with focused civic engagement, work readiness, and paid opportunities. This position will provide essential administrative, instructional, programmatic, and supervisory support to the Program Director and assist with various projects to ensure efficient operations.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Work closely with the Youth Employment Programs Director in the coordination of program operations, administrative tasks, instruction, and assisting with various projects to prepare for the 6-week program. Track and maintain programming content, assignments, activity, progress, and daily anecdotes in regard to creating the Project Based Learning (PBL) experience.
- Assist partners with outlining PBL questions and concerns, providing feedback on all submitted assignments, and arranging and allowing for time for support via live office hours.
- Coordinate with key community partners who can support the PBL work.
- Receive and manage incoming calls, arrange conference calls, etc.
- Assist participants in assessing their job skills for positions.
- Provide support in job seeking, application procedures, resume writing, interview preparation, and job retention skills and attitudes.
- Monitor participant performance and counsel participants when performance is not satisfactory. Maintain contact with industry partners during the participants' employment and report results to appropriate staff.
- Maintain equipment and other relevant program support systems.
- Maintain the filing system for department paperwork and relevant program documentation.
- Provide support to the Director and Youth Employment Programs team on special projects and tasks.
Position Type and Expected Hours of Work:
This is a full-time position. Days and hours of work are generally 9:00 AM to 5:00 PM, Monday — Friday. Additional hours may be required to meet program deadlines or client needs.
Working conditions and physical demands required:
The demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully.
- Remain stationary at a workstation and use a computer at least 75% of the time.
- Travel at least 25% of the time using public transportation, traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions.
- Ability to operate standard office equipment, i.e., copier, fax, scanner, postage machine, and printer.
- Ability to use and respond to phone calls
- Ability to file client documents in cabinets.
Pay: $19.00 Hourly
Qualifications
Education and/or experience required:
- HS Diploma/GED: Some college credits/courses are a plus. Minimum of three (3) years of related office experience.
Skills, Licenses, and/or competencies required:
- Bilingual, English/Spanish a plus
- Excellent interpersonal, communication, and organizational skills
- Ability to be a team player and work independently and with diverse groups of people. Ability to participate in community service initiatives if needed. Computer literate.
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